Our Commitment To You

Your privacy is important to us. To better protect your privacy, we have provided this statement of policy. It explains our information collection practices and the choices you can make about the way your information is collected and used.


A Special Note About Children
Children are not eligible to use our services without parental supervision, and we ask that minors not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians permission.


The Information We Collect:
This privacy policy statement and notice applies to all information collected or submitted on our web site(s).

In our online registration forms and during our telephone registration process, we require you to provide us with information about you. This includes your full name, full street address, phone number, and your e-mail address. As part of the registration process, we assign you a personal User ID and password. We consider this ID and password to be your personal information, and treat it as such.

If you place an order for any merchandise that we sell or request a service for which we charge a fee, we may ask that you provide us with your billing address, shipping address, and credit card information. The credit card information that we may ask you to give us will include the name of the credit card that you would like us to use, the credit card number, and the card's expiration date. In those circumstances where we request credit card information, we may use the information that you provide us to verify your name, address and other personal information in addition to charging your account for the merchandise or services that you buy.

In the course of using our web sites, we may automatically track certain information about you. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address. Note that many other web sites also collect this information automatically.

Please know that we use cookies on our web sites. We use cookies for several purposes, including remembering your log-in information so that you don't have to enter it on every registered-user page. We also use cookies to build a list of products to track, to keep some of your personal preferences, and to track new users coming from banner ads so that we can see which ads are most cost effective.

Cookies are stored on your hard drive, not on our web sites. You are always free to decline our cookies if your browser permits, although in that case declining cookies may prevent our system from tracking items placed in your shopping cart. Declining cookies may also prevent you from using many of the features that our web sites offer. If you choose to buy or sell on our web sites, we collect information about your buying and selling behavior.

If you choose to post messages on our classifieds or other message areas of our web sites, we may collect such information about you as you choose to disclose.

If you use a third party service made available to you from one of our web sites, or buy merchandise from a third party whose merchandise is offered on one of our web sites' pages, the third party provider may send us information about you. We also share sufficient information about you with our dealers so as to allow them to complete any business transaction you may have initiated. You should check the third party's privacy policy. Regardless of the third party's privacy policy, please know that any information that we receive from such a third party will be treated by us as if it was received directly from you, and therefore we will use such information only as described in this privacy policy statement and notice.

If you send us personal correspondence such as e-mails or letters, or if other users or third parties send us correspondence about your activities or postings on our sites, we may collect such information into a file specific to you.


The Way We Use Information.
Internally, we use the information that we collect, including personally identifiable information, to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings, and to enhance our sites' content and layout. We believe these uses allow us to improve our services and better meet our customers' needs and desires.

We may also use the information that we collect, including personally identifiable information, to deliver information to you that, in some cases, are targeted to your specific interests. This information may include auction catalogs, notices of auctions which have products that we believe that you will want to know about, promotions, or information about changes in our policies or procedures. If you do not wish to receive this information and request us not to send it to you, we will honor your request and remove your name from our lists.

From time to time, we use your e-mail address or other contact information to communicate with you regarding administrative matters or to provide you with information that we believe that you will want. If you choose to conduct business with us, we will use your address and other applicable personal information to process your orders, remit to you sales proceeds, and otherwise service your needs.

We use information in the file we maintain about you, and other information we obtain from your current and past activities on our web sites, to resolve disputes, troubleshoot problems, and enforce our sales terms and other published policies.

At times, we may look across multiple users to identify problems or resolve disputes. In particular, on rare occasions, we may evaluate your personal information to look for users using multiple User IDs or aliases, or to enforce our policies.


Our Disclosure of Your Information.
We promise never to sell or rent any personally identifiable information about you to any third party without your express permission. However, we may share non-identifying or aggregate information that does not disclose our customers' identity from time to time with our website designers, dealers, advertisers, or others. For example, we may tell an advertiser that X number of individuals visited a certain area on one of our websites, or that Y number of men and Z number of women registered with us. Our Want List Service allows us to share your want list with dealers and by default will not advertise your email. If you respond to an email outside of our system your email may be shown and we are not responsible for any such use. Users may set specific privacy settings in their member profile.

From time to time we are provided information about someone else (for example, when a buyer asks us to deliver an item to a friend or other third party). When this occurs, we use the information provided only to complete the applicable order, and do not share this information with outside parties except to the extent necessary to complete the particular order.

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not shared with outside parties or added to our mailing lists. We may, however, use such addresses to update our registered user profiles and e-mail address lists.

Unfortunately, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this notice and privacy policy statement. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Further, we can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will remain private.


Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure the information that we collect about our customers.


How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect about you by calling or writing us at our corporate offices at the numbers and addresses provided in the Contact Us section of sites, or by going to the area provided for you to enter and make changes to your personal information. You can correct factual errors in your personally identifiable information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections, which may include asking you to provide us with personal information about yourself. In such event, we may record and maintain the information provided in order to further protect your privacy.